GUNZE WEEK

About your environment

Recommended browsers

We recommend the following browsers.

PC

If you are using Windows

Latest version of Microsoft Edge, latest version of Mozilla Firefox, latest version of Google Chrome

For Macintosh users

Latest version of Safari, latest version of Mozilla Firefox, latest version of Google Chrome

smartphone

Android OS: 9.0 or later Browser: Chrome
iPhone (iOS) OS: 13.0 or later Browser: Safari

Apps

Android OS: 10.0 or later (12.0 or later recommended)
iPhone (iOS): 16.1.1 or later
The app cannot be used with OS versions earlier than those listed above.

Use of JavaScript

Our store has pages that use JavaScript. If JavaScript is disabled, the pages may not be displayed correctly.

What is JavaScript?
JavaScript is a mechanism that allows you to add movement to web pages, perform calculations, etc. For example, clicking a button can cause the color of the frame inside the button to change on the web page.

The method for enabling JavaScript differs depending on the browser you are using. Please refer to the following and check the help page of each browser for details.

  • *The operation method may differ depending on the version of the browser you are using.

Microsoft Edge

  1. Click Microsoft Edge Settings (Microsoft Edge settings) and select Settings.
  2. From the Settings menu, select "Cookies and site permissions."
  3. Under "Site permissions", select "JavaScript".
  4. Under "Site permissions/JavaScript", turn on [Allow (recommended)].

FireFox

  1. Enter "about:config" in the Firefox address bar and click Enter.
  2. Click "Use".
  3. Enter "javascript.enabled" in the search box.
  4. Check the "Status" column for "javascript.enabled," and if it is set to "User Setting," double-click it and change it to "Default Setting."
  5. The changes will be applied after restarting your browser.

Google Chrome

  1. Click [Google Chrome Settings] (Google Chrome settings) to select Settings.
  2. Press "Advanced Settings".
  3. Select "Allow" for the Javascript item.
  4. The changes will be applied after restarting your browser.

Mac OS Safari

  1. Click "Safari."
  2. Click "Preferences".
  3. Select the following items under "Security" and "Web Content".
    • Enable the plugin.
    • Enable Java.
    • Enable JavaScript.
  4. Click the Close button.

iPhone Safari

  1. Select "Safari" from "Settings" on the home screen.
  2. Select "Details" at the bottom.
  3. Turn on JavaScript (green).

Use of Cookies

In order to provide you with a comfortable service, we use cookies and collect access logs. If cookies are disabled, pages may not be displayed correctly. Please enable cookies to enjoy shopping.

What we do with cookies

We use cookies for the following purposes:

  • To provide you with customized services by referencing your saved registration information when you log in to the authentication service.
  • To display the most appropriate advertisements on other companies' websites based on your interests and usage of our website
  • To investigate the number of users and traffic of our website
  • To improve our services
  • To maintain security, to prompt customers who have not used the service for a certain period of time to re-enter their password (re-authentication)
What are cookies?
A cookie is a mechanism that stores the usage history and input contents sent and received between the browser and server when using a web page as a file on the customer's computer. The next time the same page is accessed, the page operator can use the cookie information to change the display for each customer. If the customer has allowed cookies to be sent and received in the browser settings, the website can obtain cookies from the user's browser. To protect privacy, the customer's browser will only send cookies that have been sent and received by the website's server.

Please follow the steps below to check your cookie settings.

If you are using Microsoft Edge for Windows

  • Click Microsoft Edge Settings (Microsoft Edge settings) and select Settings.
  • From the Settings menu, select "Cookies and site permissions."
  • Under "Cookies and site permissions", select "Cookies and site data".
  • In the "Cookies and site data" settings, turn on "Allow sites to save and read cookie data (recommended)"

SSL Support

We use SSL to protect personal information. The information you enter is highly encrypted and transmitted. Please enable SSL settings to ensure you can enjoy shopping with peace of mind.

To check the SSL settings, follow the steps below.

If you are using Microsoft Edge for Windows

  • From the Windows menu, select "Start" > "Windows System Tools" > "Control Panel".
  • Select "Network and Internet".
  • Select "Internet Options"
  • Select the "Advanced Settings" tab and check "Use SSL 3.0" under "Security".
  • Press the "Apply" button, then press the "OK" button.

Behavioral Advertising

We are partnering with the following sites to provide behavioral targeting advertising services. In order to do so, we use cookies created by the partner sites to collect information on your site visit history. (This does not include any information that identifies or identifies you as an individual.) Cookies recorded by this site are used only for the purpose of delivering our advertisements, and will not be used for any other purposes or to collect personal information. If you do not wish to use this advertising service, please follow the procedure below to disable (opt out of) the relevant cookies.

What is behavioral advertising and how can I disable it?

Behavioral targeting advertising is an advertising method that delivers advertisements tailored to the interests of visitors based on site browsing information, etc. We conduct the following behavioral targeting advertising. If you wish to disable this advertising, please follow the procedure below to disable (opt out) the relevant cookie.

Google Chrome settings

Partner site names and opt-out instructions

Communications Security

In order to provide you with a safer service, we have been implementing "TLS 1.2" as our communications security standard since May 28, 2018.

What is "TLS1.2"?
"TLS" is a communication protocol that prevents third parties from stealing or tampering with data. It encrypts communications between devices that send and receive data. This includes payment communications using credit cards.

Therefore, you may not be able to place orders from older browsers, computers, smartphones, tablets, etc. that do not support "TLS1.2".

First, please check whether the version of your environment is appropriate, and then enable "TLS 1.2".

  • *The operation method may differ depending on the version of the browser you are using.

OS and browsers that support "TLS1.2"

kinds OS browser
computer Windows 7 and above Internet Explorer 11 or higher
Microsoft Edge
Google Chrome 30 or later
Mozilla Firefox 27 and above
mac Safari 7 and above
Google Chrome 30 or later
Mozilla Firefox 27 and above
smartphone iOS 5 or later Safari 5 and above
Google Chrome 30 or later
Android 4.4 and above Android browser 4.1 or higher
Google Chrome 30 or later

How to check your browser version

Safari for Mac

  1. Launch Safari
  2. On the menu bar, click [Safari] - [About Safari].
  3. You can check the version of Safari on the display screen.

Android

  1. Tap the menu icon on the home screen.
  2. When the menu screen appears, tap "Settings."
  3. When the Settings screen appears, scroll to the bottom and tap "Device Information."
  4. The number listed below the Android version is the OS version.

iOS

  1. Tap "Settings" on the home screen.
  2. Tap "General" on the Settings screen.
  3. Tap "Information."
  4. The number next to the version is the OS version.

How to enable "TLS1.2"

Microsoft Edge

  1. From the Windows menu, select "Start" > "Windows System Tools" > "Control Panel".
  2. Select "Network and Internet".
  3. Select "Internet Options"
  4. Select the "Advanced" tab and check "Use TLS 1.2" if it is not checked.
  5. Click the "Apply" button, then click "OK."
  6. The changes will be applied after you restart your browser.

Google Chrome

  1. Click [Google Chrome Settings] (Google Chrome settings) to select Settings.
  2. Select "Advanced Settings" and then "System."
  3. Open "PC proxy settings".
  4. Select the "Advanced" tab and check "Use TLS 1.2" if it is not checked.
  5. Click the "Apply" button, then click "OK."
  6. The changes will be applied after you restart your browser.

FireFox

  1. Launch Firefox.
  2. Enter "about:config" in the address bar and press Enter.
  3. Click "Use with extreme caution."
  4. Search for the line "security.tls.version.max" and double-click it. Change the integer value to "3" and click OK.
  5. The changes will be applied after you restart your browser.

User guide

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