Privacy Policy

We will clearly state the purpose of use and acquire personal information through lawful and fair means.

1. Our company will use personal information within the scope of the intended purpose and only as necessary for the performance of our business.
2. When the Company jointly uses personal information among group companies and business partners, or when the Company outsources the handling of personal information, the Company will manage the information responsibly and take appropriate measures to maintain confidentiality.
3. We will only provide personal information to third parties when taking measures required by law or with the consent of the person concerned.

1. We will maintain the accuracy of personal information and manage it safely.
2. Our company will appoint a personal information manager to properly manage personal information.
3. In order to prevent the loss, destruction, falsification, and leakage of personal information, we will take appropriate security measures against unauthorized access, computer viruses, etc.

1. When we receive a request for disclosure of personal information held by the company, we will respond without delay.
2. When a customer requests the correction, suspension of use, or deletion of their personal information held by our company, we will investigate the request without delay and comply with the request in accordance with the law.
3. For inquiries and procedures for disclosure, please see the "Guidelines for Use, Disclosure, etc. of Personal Information."

1. We will provide education and training to our executives, employees and related staff on how to protect and manage personal information, and will thoroughly handle it appropriately.
2. In order to properly maintain the protection of personal information, we will review and continually improve our compliance program.

1. What is personal information?
   

   In this Privacy Policy, personal information means information that can identify you as an individual or information specific to you, such as your name, address, telephone number, and email address, that you provide through the website operated/managed by our store.

2. Purpose of Use of Personal Information
   

   When we ask customers to provide personal information, we will clearly indicate the purpose of use in advance. Personal information provided by customers will be used within the scope of the clearly indicated purpose of use. Personal information will not be used for any purpose other than the purpose without the customer's consent.

3. Provision of personal information to third parties
   

   The personal information you provide will not be provided to third parties except in the following cases.

   1. When there is customer consent
   2. When we entrust the handling of personal information to companies in the Gunze Group that have signed a confidentiality agreement with us regarding personal information, and to outsourced companies, within the scope necessary to achieve the purpose of use that has been clearly stated to the customer.
   3. When processed into statistical data in a state in which individual customers cannot be identified
   4. When requested to provide information by a judicial or administrative agency based on laws and regulations
4. Safety management of personal information
   

   We will strictly manage the personal information provided by our customers and take measures to prevent loss, destruction, falsification, and leakage. In addition, when personal information is provided, we will encrypt the personal information using SSL (SECURE SOCKETS LAYER) to ensure safety against unauthorized access by third parties. We use SSL encrypted communication to protect privacy and protect the personal information of our customers.

5. Disclosure/correction/deletion of personal information
   

   If you wish to disclose/correct/delete the personal information you have provided to us, please refer to the Guide to Disclosure and Use of Personal Information before making your request. Once we have confirmed that the request is made by you, we will disclose, correct or delete your personal information within a reasonable period of time. If we need to use your personal information for our legitimate business activities, we may not be able to accommodate your request to disclose, correct or delete your personal information. In addition, communication site members and customers using online sales can disclose, correct or delete their personal information directly on the website.

6. Personal information of individuals under the age of 15
   

   If you are 15 years of age or younger, please obtain parental consent before providing any personal information.

We cannot be held responsible for the handling of personal information on websites other than ours that are linked to our website.

Our store will comply with laws and regulations regarding the protection of personal information and other related standards.

What are cookies?

A cookie is a mechanism that stores the usage history and input contents sent and received between the browser and server when using a web page as a file on the customer's computer. The next time the same page is accessed, the page operator can use the cookie information to change the display for each customer. If the customer has permitted the sending and receiving of cookies in the browser settings, the website can obtain cookies from the customer's browser. To protect privacy, the customer's browser will only send cookies that have been sent and received by the website's server.

Cookie settings

Customers can choose from settings regarding sending and receiving cookies, such as "Allow all cookies," "Reject all cookies," and "Notify when cookies are received." Setting methods vary depending on the browser. Please check the "Help" menu of your browser for cookie settings.

Please note that if you choose to reject all cookies, you may be subject to restrictions on your use of various online services, such as being unable to receive services that require authentication.

What we do with cookies

We use cookies for the following purposes:

• To provide you with customized services by referencing your saved registration information when you log in to the authentication service.
• To display the most appropriate advertisements on other companies' websites based on the content you are interested in and your usage of our website
• To investigate the number of users and traffic of our website
• To improve our services
• Our store uses advertisement distribution services provided by third parties, including LINE Yahoo Japan Corporation and Google LLC, and such third parties may collect and use information about your visits to our store and your behavioral history through cookies, etc.

In addition, based on the delegation of the distribution of our advertisements to our partner sites, our store cookies may be saved and referenced via the partner sites.

About behavioral targeting cookies

Our store is partnered with the following sites to provide behavioral targeting advertising services. In order to do so, we use cookies or other tracking technologies created by the partner sites to collect information on your site visit history. (This does not include any information that identifies or identifies you as an individual.) Cookies recorded by this site are used only for the purpose of delivering our advertisements, and will not be used for any other purposes or to collect personal information. If you do not wish to use this advertising service, please follow the procedure below to disable (opt out of) the cookies.

About behavioral targeting advertising and how to disable it

Behavioral targeting advertising is an advertising method that delivers advertisements based on the interests and concerns of visitors based on site browsing information, etc. Our store uses the following behavioral targeting advertising. If you wish to disable this advertising, please follow the procedure below to disable (opt out of) the relevant cookie.

Partner site names and opt-out instructions

Google  https://support.google.com/ads/answer/2662922?hl=ja

Yahoo！JAPAN  http://btoptout.yahoo.co.jp/optout/preferences.html

Criteo  https://www.criteo.com/jp/privacy/

Facebook  https://ja-jp.facebook.com/ads/settings

Some pages on this website use statistical tools from the following operators to understand the overall access trends of our customers. Information obtained from these statistical tools is used to provide better services tailored to your needs by analyzing your attributes and patterns, as well as for purposes such as improving the website, and does not contain any personally identifiable information. For an explanation of the operator's privacy policy, please visit the operator's website below.

Google Analytics
Google Privacy Policy

https://policies.google.com/technologies/partner-sites?hl=ja

We may change this privacy policy in response to changes in laws and regulations.

For inquiries regarding this privacy policy, please contact Gunze Limited's inquiry desk.

Purpose of use when acquiring personal information directly or indirectly through means other than written documents

When we obtain personal information directly from customers in writing (including electronically), we will clearly indicate the purpose of use each time. When we obtain personal information directly or indirectly through other means, we will handle it within the scope of the following purposes of use.

The "purpose of use" of our "retained personal data" is as follows:

Our company will properly manage the personal information acquired from customers and will not provide it to third parties without the prior consent of the customer, except in the following cases:

1. When required by law
2. When it is necessary to protect a person's life, body, or property, and the individual's consent cannot be obtained
3. When the information is necessary for the improvement of public health or the healthy development of children and the consent of the individual cannot be obtained
4. When there is a disclosure request from a public institution such as the police, tax office, or court in accordance with legal authority.

Please see the "Information on Disclosure and Use of Personal Information" for procedures to respond to "Requests for Disclosure, etc."