Contact Us
Inquiry about online sales service
Arrival schedule / How to order / Returns, etc.
Inquiries regarding product dimensions, materials, and stores that sell products
I want to know more about the product
I want to know if I can buy it in a store
Contact Gunze Store
Contact us via form
We accept inquiries via the form 24 hours a day. Our inquiry desk is closed on Saturdays, Sundays, and holidays, so we will reply within two business days, excluding holidays. Depending on the content of your inquiry, we may contact you by phone.
(Business hours: Weekdays 10:00-17:00 *Excluding New Year's and summer holidays)
Select "Type of inquiry (required)" on the form screen, enter details in the "Content of inquiry (required)" field, proceed to the "Confirmation screen", and then submit.
Inquiries regarding Gunze products
For inquiries regarding Gunze products, our Customer Service Center will respond.
Contact us via form
We accept inquiries about Gunze products via the email form 24 hours a day. We will reply to emails within two business days, excluding Saturdays, Sundays, and holidays, as we are closed on those days.
*After checking the terms and conditions regarding the handling of personal information, click or tap "Agree and proceed" to display the email form.
