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Terms of Use

Thank you for visiting Gunze's official online store, "Gunze Store." This online shopping site (/store/, hereafter referred to as "this site") is operated by Gunze Limited (hereafter referred to as "our company") or its agent. When using this site, please read the following terms of use (hereafter referred to as "these terms") and use this site only if you agree to these conditions. Please note that when using linked websites, you must also agree to the terms of use listed therein. Please note that these terms may be changed without notice, so please check the latest content.

Article 1. Application of these Terms and Conditions

These Terms and Conditions shall apply to all relationships between the User defined in Article 2 and our company regarding the use of this Site.

Article 2. Users

"User" refers to a person who uses this site by browsing, purchasing, etc. By using this site, the user is deemed to have agreed to these terms and conditions.

Article 3. Use of this Site

  1. Use of this site requires access to the web, but users must prepare, at their own expense and responsibility, all necessary equipment, software, communication means, etc., and connect and operate them appropriately.
  2. The Company does not provide any guarantees regarding the services provided by this site and the associated services (hereinafter referred to as "this service"). Furthermore, the Company shall not be liable for any damages suffered by users due to the uncertainty or interruption of the services provided by this site. For details, please see "Disclaimers".

Article 4 [Copyright, etc.]

The copyright of all information, including text and images posted on this website (hereinafter referred to as "Content") belongs to our company unless otherwise specified, and is protected by the copyright laws of each country, various treaties, and other laws. Any use of the Content (including but not limited to copying, modification, uploading, presentation, transmission, distribution, licensing, sale, publication, etc.) beyond the scope of personal personal use or the scope expressly permitted by copyright law is prohibited regardless of the media or means, without prior permission from our company. In addition, the names, logos, trademarks, and service marks (hereinafter collectively referred to as "Trademarks, etc.") used on this website are owned by our company or are used by our company under license or other legitimate title. We do not grant users permission to use Trademarks, etc. on this website. Unauthorized use of Trademarks, etc. posted on this website is strictly prohibited.

Article 5. Membership Registration

  1. When a user uses our service for the first time to purchase a product, he/she will apply for membership, and the membership registration will be completed when our company approves the application.
  2. If the Company determines that an applicant for membership registration falls under any of the following categories, the Company may not approve the application for membership registration and shall not be obligated to disclose the reasons therefor.
    1. If false information is provided when applying for user registration
    2. If the application is from someone who has previously violated these Terms of Use
    3. Any other case in which the Company determines that registration is inappropriate

Article 6 [Management of email address and password used for logging in]

  1. The login email address and password set during membership registration may only be used by the User himself/herself, and the User shall be solely responsible for their use and management.
  2. Users must manage their own login email address and password and must not transfer, lend, disclose, or allow a third party to use them.
  3. If a User discovers that their email address or password has been illegally used by a third party, they must contact us immediately.

Article 7. Prohibited Matters

When using this website, any of the following actions are prohibited:

  1. Any act that infringes or may infringe on the property or privacy of a third party or our company.
  2. Any act that causes or may cause disadvantage or damage to a third party or our company.
  3. Criminal acts or acts that are or may be linked to crimes.
  4. Making false declarations or reports, such as registering another person's email address.
  5. Using or providing harmful programs such as computer viruses.
  6. Any business activities or profit-making activities, or any activities intended to prepare for such activities.
  7. Any other acts that violate or may violate laws and regulations.
  8. Any other acts that the Company deems inappropriate.

Article 8 [Suspension of provision of this service and cancellation of membership registration]

If the Company determines that any of the following circumstances exist, the Company may cancel the user's membership registration and/or suspend the provision of other services on this site without prior notice.

  1. If you violate any provision of these Terms and Conditions.
  2. If it is discovered that any of the registered information is false.
  3. Any other case in which the Company determines that use of the Service is inappropriate.

Article 9. Cancellation of Order

If any of the following events occur, we may cancel your order.

  1. If the user violates these terms and conditions.
  2. If the user's designated credit card company notifies the user of a credit default.
  3. If we suspect there is fraudulent use of your card.
  4. Any other case in which the Company determines that use of the Service is inappropriate.

Article 10. Disclaimers

  1. Although we carefully prepare and manage all information posted on this website, we make no warranties or representations, express or implied, as to its accuracy, completeness, etc., to the maximum extent permitted by applicable law.
  2. We may change the information on this website without notice, and may also suspend or discontinue operation of this website.
  3. The Company shall not be liable for any damages incurred by users as a result of their use of this website or their inability to use this website for any reason, nor for any damages incurred in relation to the posting of data, unauthorized access, comments, or email transmissions by a third party.
  4. Users are required to use the following recommended browsers when using this service. The Company shall not be held responsible for any problems arising from the use of browsers other than those recommended by the Company, and shall not accept any questions regarding such problems.

    【PC】
    For Windows users: Microsoft Internet Explorer 11.x or later, the latest version of Mozilla Firefox, or the latest version of Google Chrome
    For Macintosh users: Latest version of Safari, latest version of Mozilla Firefox, latest version of Google Chrome

    【smartphone】
    Latest version of Android (Android 4.4 Chrome or later)
    Latest version of iPhone (iOS9 Safari or later)

Article 11. Governing Law and Court of Jurisdiction

Use of this website and the interpretation and application of these terms shall be governed by the laws of Japan. Furthermore, the Osaka District Court shall be the court of first instance with exclusive jurisdiction over all disputes relating to the use of this website.

Article 12. Handling of Personal Information

You agree that we will handle your personal information in accordance with the laws, regulations, guidelines, and our personal information protection policy regarding personal information protection.
Gunze Personal Information Protection Policy
https://www.gunze.jp/store/pages/guide_privacy.aspx

(Supplementary Provisions)
These Terms and Conditions This will come into effect from now on.