Important Notices

Regarding the impact of bad weather on deliveries

Due to bad weather, there are delays to deliveries and collections in some areas.
Delays may also occur in other regions.
For more information on delivery status, please check the delivery company information below.

Yamato Transport Homepage
▼https://www.kuronekoyamato.co.jp/ytc/chien/chien_hp.html

We apologize for any inconvenience this may cause our customers, and we appreciate your understanding.


■ Regarding inquiries
If you have any inquiries regarding this matter, please contact us at the address below.
Inquiry form: https://www.gunze.jp/store/contact/contact.aspx
メールアドレス： gunze-store@gunze.co.jp
Our office is closed on Saturdays, Sundays, and public holidays.
We will respond within two business days (excluding New Year's and summer holidays).